Choose theme Force dark mode on the community - go to your profile, click 'preferences' then 'interface'
Reduce motion
Hand preference mode Choose left to view left-handed tutorials and charts

Hi there, how can we help?

  • Basics

  • What is Ribblr?

    Ribblr is a first-of-its-kind ePattern craft marketplace. Here you can find lots of Crochet, Knitting, and Sewing ePatterns. You can also find personalized recommendations for patterns, based on what you love, on our home page. Check out our about us page for more information.

  • What is Ribblr ePattern?

    Ribblr ePattern is a digital and interactive pattern format, providing a unique user & eco friendly experience. We've built it so you can enjoy the best crafting experience. Ribblr ePattern lets you interact with a pattern like tracking your progress by marking a row/round or even an entire section. The smart sizing feature lets you choose to see only your preferred size throughout an entire pattern, instead of seeing all unrelevant sizes. And there's plenty more. Automatic translation and unit conversion, see photo & video tutorials within the pattern, and even draw on a pattern. All synced across web & mobile so you can enjoy the best crafting experience anywhere you are. There's a full Ribblr ePattern manual available here.

  • Is Ribblr ePattern enviornmentally friendly?

    Yes! Apart from all of its innovative features, one of the great benefits of using Ribblr ePattern is that it's truly eco friendly. Traditional PDF patterns often require printing dozens of pages. In fact, a whole tree and 200kWh of energy are used yearly to print patterns for just 36 crafters. By using Ribblr ePattern you contribute towards a greener planet.

  • What accessibility tools does Ribblr provide?

    We believe that crafting should be accessible for everyone. Our accessibility tools include dark mode, reduce motion, and left-hand mode. You can set your preferences by clicking 'Accessibility' on your personal menu. Ribblr ePattern features even more accessibility tools such as zooming in on pictures, enlarging font size as you craft, as well as viewing and listening to tips and video tutorials. Ribblr is designed to be user and eco friendly and is compatible with all devices and screen sizes. Our unified minimalistic design and innovative features means that more crafters than ever before can craft easily, anywhere they are.

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  • Can I access Ribblr on my phone or tablet?

    Sure! Go ahead and download the Ribblr app for your iOS and Android tablets and phones. Ribblr is designed with accessibility in mind and is compatible with all devices and all screen sizes. You can access Ribblr on your browser or via the app.

  • How can I find patterns on Ribblr? Can I search for specific patterns?

    There are many ways to find patterns on Ribblr. Firstly, you can find featured patterns chosen by our editors on our home page. Secondly, check out the Discover section for personalized recommendations. Finally, you can find patterns on the different craft categories or use Ribblr's advance search to search for specific patterns and filter the results.

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  • What is the Discover section?

    The discover section is one of our unique features. It provides personalized pattern recommendations based on what you love. Built with a powerful machine learning algorithm, your recommendations will become more accurate the more you use Ribblr.

  • Where can I find more information about a pattern?

    Simply click on any pattern's photo or name to be redirected to the product page. On the product page you'll find useful information such as the pattern's introduction, materials, available sizes and more. If you want to get a preview of a pattern simply click the 'look inside' button.

  • What is the 'look inside' feature?

    You can find the 'look inside' feature on a pattern's product page. By clicking it you can get a preview of the pattern.

  • Where can I find my favorite patterns? What is my wishlist?

    When you favorite a pattern (by clicking the heart icon) it'll be automatically added to your wishlist. To see all favorite patterns simply click the 'My Wishlist' option from the menu.

  • Can I share my wishlist?

    Yes. Simply click the lock icon (to the top right of your wishlist) to make it public. Click the share icon to copy a link. You can always make your wishlist private again by clicking the lock icon.

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  • How can I access patterns I acquired?

    To access patterns you acquired simply click the 'My Patterns' option from the menu. Find the pattern you want to access and click the 'Ribblr it' button. You can also find this button on the pattern's product page.

  • How can I review patterns I acquired?

    You can review patterns you acquired directly within them. Simply click the journals icon and answer the questions at the bottom of the screen to provide your feedback.

  • What are pattern journals? How can I find journals by other crafters?

    Pattern journal is a personal tool that allows you to create and manage your project(s). You can enter your pattern journal directly within each pattern you own by clicking the journal icon. Notes that you set to public will be accessible by fellow crafters and designers. You can find other journals by clicking on any pattern and scrolling down to the 'Reviews & journals' section.

  • Where can I find my journals?

    To see all your journals in one place simply click 'My Patterns' and then click 'My journals' on the top right corner.

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  • Can I share my journals or a specific journal?

    Yes! To share a link to all your journals simply click 'My Patterns' then click 'My journals' and finally click the share icon. To share a specific pattern go to your journals library, click 'See journal' and then click the share icon.

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  • Can I print patterns I acquired?

    There's no need to! We've created Ribblr ePattern - a truly digital and interactive pattern format. That means patterns on Ribblr are eco and user friendly. Using Ribblr ePattern you can add notes and doodle on your pattern, select your language and preferred measuring unit, track your progress, select to view your size only, see photos, videos and other types of media, watch stitch tutorial, and more. Your patterns are available on all of your devices and all progress is automatically saved and synced.

  • What happens if a designer decides to unpublish or remove a pattern?

    Rest assured, patterns you acquired on Ribblr are yours and you will always have access to them through your patterns library, even if the designer decided to unpublish or remove them.

  • Where can I find free patterns?

    You can sort patterns by price (low to high) to find free patterns. You are also welcome to get free patterns from our very own Ribblr Free Patterns shop.

  • I'm a designer. How can I open up a shop?

    If you don't have a Ribblr account yet, please click select the 'open a shop' option from the menu. Otherwise, if you already have an account and would like to open your own Ribblr shop please contact us here.

  • How can I join the community?

    If you already have a Ribblr account you can join our community by clicking the 'Community' option from the menu.

  • What are community badges?

    Community badges are rewards that you get for being a great community member. That includes helping others or contributing to a positive discussion For more information please click here.

  • What are community levels?

    As you participate in our community you’ll reach new community levels that include special abilities to help us manage our community together. You can find more information here.

  • Where can I find my previous posts and messages?

    To find out all your previous posts and messages simply click 'My profile' from the menu.

  • How can I report a user or a pattern?

    We do not monitor users’ contributions. For the safety of all our users, patterns that include text, sexual or violent content will automatically have limited visibility on the platform. If you believe someone violates any of our policies, please report it to us. We take all reports very seriously and we investigate each and every report thoroughly.

  • Ribblr ePattern

  • Is there a guide or a manual where I can learn all the Ribblr ePattern features?

    Yes! There's a detailed Ribblr ePattern manual.

  • Who do I contact if I need help with a pattern I bought?

    If you have an issue with a pattern you bought you will need to contact the designer. You can do this either by clicking the 'Contact designer' option from the help menu within the pattern or by going to the 'My Patterns' page and clicking the envelope button on the top right corner of the pattern.

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  • I found a mistake in a pattern I own. Who should I contact?

    If you found a mistake in a pattern you own you should contact the designer. You can do this either by clicking the 'Contact designer' option from the help menu within the pattern or by going to the 'My Patterns' page and clicking the envelope button on the top right corner of the pattern.

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  • How can I select my size?

    Patterns with three sizes or more allow you to select your own size instead of seeing all sizes. To select your size click the dropdown menu next to the 'sizes' option in the pattern's cover page. If you don't see an option to select your size it means the designer hasn't made that available.

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  • How can I change a pattern's language?

    Our built-in translator is available for you. Simply choose from the languages available on the right corner of any pattern. We'll automatically save you preferences.

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  • How can I convert between cm and inches and select my preferred measuring units?

    Our built-in measuring units convertor is available for you. Choose cm or inches from the right corner of any pattern and watch how your entire pattern's measuring units gets converted. This will also convert meters to yards! By the way, we'll automatically save your preference for the next patterns you work on.

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  • How can I track my progress?

    You can easily track your progress by clicking each line or even an entire section. Your progress will be saved and synced on all of your devices.

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  • Where is the save button? Is my progress saved?

    We automatically save your progress for you. Therefore, there isn't a save button!

  • Is my progress synced across all my devices?

    Yes! You can always continue crafting, on any device, right where you left off.

  • Where can I find the materials needed?

    The materials list is available on page number 3 of every pattern. Where applicable, you will see a box of yarn colors. For patterns with colorwork charts, you may click this box to change the colors of the chart and create a customized view of it.

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  • Where can I find the measurements of a pattern?

    The measurements section is available on page number 2 of every pattern.

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  • Where can I find a pattern's instructional photos, video tutorials, charts or cut-out template/patterns?

    Next to each instructional line of any pattern you will find a media icon. Clicking it will open up the media attached to this line. This could be a photo, a video, a chart, cut-out template/pattern or even voice recording!

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  • What are Ribblr's interactive built-in charts? How can I use it?

    One of Ribblr ePattern's features are built-in interactive charts. You'll find available charts attached to lines in a pattern. Simply click the chart icon and a chart will open-up. Click the chart to mark your progress. You can always continue right where you left off on all of your devices! Pro tip: choose left-hand mode in the accessibility menu to work the chart from left to right instead of right to left.

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  • Can I change the colors of interactive charts?

    Yes! You change any color of an interactive chart by selecting a different color in the materials page. With one simple click you can create your own customized version of any interactive chart you own!

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  • How can I download/print a chart or a cut-out template/pattern?

    Next to each instructional line of any pattern you will find a media icon. Clicking it will open up the media attached to this line. If it was made downloadable/printable by the designer you should see a download icon. Simply click it to initiate download/print.

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  • How can I zoom in on a picture?

    Simply click on any image to zoom-in. On mobile or tablet you can also pinch to zoom.

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  • Why do I see different colors in some places of a pattern?

    Our smart sizing feature automatically colors different sizes of a pattern to help crafters identify their size and craft easily. Smart sizing applies to all sections and will appear when different sizes apply. You can also choose to see only your size (in bold) instead of seeing all colors. Simply choose your size from the dropdown menu on the pattern's cover page.

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  • How can I jump between different sections of a pattern?

    We all craft differently. That's Ribblr gives you the freedom and control to craft your way. If you wish to jump between different sections of a pattern you can easily do so using the 'Go To' menu on the right hand side of every pattern.

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  • Can I mark or doodle on a pattern?

    Yes! Click the doodle icon on any pattern and start doodling, drawing or marking anything you want on any pattern.

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  • What is the pattern journal? How can I create a project?

    You can access the pattern journal within any pattern you own. Use the pattern journal to create and manage your projects. Add notes and pictures about your progress and any modifications you have made. Add a project name (this will apply to all your notes, unless changed), select your mood, add your journal note and picture, and save it. Set your notes to public to share them with fellow crafters and designers.

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  • How can I change font size?

    To change the font size in Ribblr ePattern simply click the font icon (right next to the tips icon). Your preference will be automatically saved so you won't have to change the font size again.

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  • How can I see helpful tips and instructional videos for stitches on Ribblr ePattern?

    To enable tips please click the bulb icon in Ribblr ePattern. Once enabled, the bulb will be colored. You will then be able to click on any abbreviation to get an explanation and watch a stitch instructional video. If you are left-handed make sure you enable left-hand mode from the Accessibility menu on Ribblr to watch left-hand stitch instructional videos and to craft charts from left to right instead of right to left!

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  • How can I turn the tips mode off?

    To turn the tips mode off simply click the bulb icon in Ribblr ePattern. When disabled you won't see any tips or videos.

  • Does Ribblr ePattern have a built-in counter?

    Yes! You can open a counter by clicking on any 'repeat' or 'rep' word as long as tips mode is on.

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  • Can I access Ribblr ePattern on my phone or tablet?

    Yes! Ribblr ePattern and all its interactive features are available on all of your devices, via app and/or browser. Your progress is saved and synced automatically!

  • Can I access my pattern offline?

    You currently need a stable internet connection to access Ribblr ePattern and enjoy all the interactive features. We are working on a way to allow offline access to patterns.

  • Billing

  • How can I buy a pattern?

    To buy a pattern simply click on the pattern's image or name to be redirect to the product page. Then click the 'buy now' button and add your payment details.

  • Can I send someone a pattern as a gift?

    Yes! To gift a pattern go to any pattern's product page and click the gift icon at the bottom of the page. You will be prompted to enter the username or email of the person you wish to gift. Add a personal note and click the 'Send Gift' button. The person you gifted will be notified about the gift via email.

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  • Where can I find a receipt for my purchased pattern?

    You will get a receipt via email as soon as you buy a pattern. If you did not get a receipt please check your spam folder.

  • What happens after I buy a pattern? How can I access it?

    As soon as you buy a pattern you'll be redirected to the 'My Patterns' page where you'll be able to access your pattern by clicking the 'Ribblr it' button.

  • Who do I contact for a refund request?

    If you have an issue with your pattern or want to request a refund please contact the designer you bought the pattern from. You can do this either by clicking the 'Contact designer' option from the help menu within the pattern or by going to the 'My Patterns' page and clicking the envelope button on the top right corner of the pattern. If the designer hasn't reached back you can contact us using the 'get in touch' button below and we will do our best to assist.

  • Technical support

  • I found a bug or an issue. How can I report it?

    If something isn't working quite right, please let us know by reporting it on our community or by clicking the 'get in touch' button below.

  • Why can't I access my account?

    If you cannot access your account, there are a few things you can try. Firstly, try to reset your password. If that doesn't work, please try to use a different device or a different web browser. If the issue persists please contact us on one of our social media accounts.

  • I have an issue using Ribblr on my phone/tablet. What can I do?

    If you have an issue using Ribblr on a phone or tablet please make sure you have a stable internet connection. You can also try to restart your device. If the issue persists please contact us using the 'get in touch' button below.

  • Why can't I access or post in the community?

    If you can't access or post in the community you might not be logged in. Check the top menu and click the 'log in' button. If the issue persists please contact us using the 'get in touch' button below.

  • I am unable to access a pattern I own. What can I do?

    If you are unable to access a pattern that you own please first make sure you are logged in to Ribblr. If the issue persists please contact us using the 'get in touch' button below.

  • How can I change my user name?

    If you need to change your user name please contact us using the 'get in touch' button below.

  • How can I change my profile picture/avatar?

    If you want to change your profile picture/avatar simply head to your profile by clicking 'My profile'. Click 'preferences' and then 'account.' Finally click the edit icon next to your profile picture/avatar.

  • Is Ribblr available in dark mode?

    Yes! Click 'Accessibility' on your personal menu to set your theme preference. By default, Ribblr follows your system's theme preference. So if your system is set to dark mode then dark mode will automatically apply on Ribblr. Ribblr community natively supports a dark theme too. You can find the theme settings on your profile by clicking 'preferences' and then 'interface.'

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  • Can I disable animations? Is there a reduce motion option?

    Yes! Click 'Accessibility' on your personal menu to force reduce motion. This will stop all animations instantly. By default, Ribblr follows your system's accessibility preferences. So if your system's reduce motion option is on then Ribblr will automatically disable all animations.

  • I have an accessibility issue. Can you help?

    Ribblr features many accessiblity tools, including dark mode and reduce motion. We apologise if you are facing any issues using Ribblr and we would love to help. Please contact us using the 'get in touch' button below.

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  • How can I deactivate my account?

    If you wish to deactivate your account you can use the 'get in touch' button below to send us a message. Please make sure you provide us with your name and email address. Your account will be deactivated within 72 hours. Please note: your data will be permanently deleted and you wouldn't be able to access your account anymore.

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